About Me
I'm a design leader, author, and educator working at the intersection of AI, business, and organizational culture. My work focuses on designing human-centered products, workflows, and systems that help teams adopt new technologies thoughtfully and effectively—without losing sight of how people actually work.
I'm currently a Design Lead at JPMorgan Chase, where I work on AI-enabled enterprise financial products, and teach at Stanford d.school, where I guide students and professionals in applying design thinking to the design of team culture and ways of working.
Outside of work, you'll find me mountain biking, writing my newsletter Design Meets AI, or exploring new places. And if you're wondering how to say my name: it's cure-shot OH-zench.
Experience
Executive Design Director
JPMorgan Chase
Spearheading UX strategy for B2B digital wallet product; led product discovery research securing a critical partnership with an ERP provider—unlocking a $500MM business opportunity.
Lecturer
Stanford d.school (Institute of Design)
Instructed over 400 students in design thinking, creativity, and prototyping. Author of Rituals for Virtual Meetings and Rituals for Work (Wiley, 20K+ in sales).
VP of Design
JPMorgan Chase
Conducted in-depth interviews with 70+ startup founders to inform product strategy, directly influencing a $150M investment decision for a new digital banking platform.
Design Director
SAP Labs
Designed ML app for Fortune 500 client, enhancing inventory predictions by 30%. Developed human-centered design toolkit rolled out to 437K SAP customers globally.
Senior UX Designer
Autodesk
Owned data import workflows for Autodesk InfraWorks; co-developed notification architecture for the platform experience.
Education
Ph.D. in Interaction Design
Carnegie Mellon University
M.F.A. in Visual Communication Design
Sabanci University, Istanbul
B.S. in Industrial Product Design
Middle East Technical University, Ankara
Skills & Competencies
Design Leadership
UX & Product Design
Design Thinking & Innovation
Technology & Tools
Publications
Rituals for Virtual Meetings
Wiley
Practical insights and rituals for nurturing virtual team culture and energy.
✎ I drew all the illustrations
Rituals for Work
Wiley
50 team practices to improve team and organizational culture.
Newsletter
Design Meets AI
Exploring the intersection of design thinking and artificial intelligence.
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