Kursat Ozenc

Design Director · Author · Educator

Kursat Ozenc

Design leader, author, and educator at the intersection of AI, enterprise products, and human behavior.

I'm Kursat Ozenc, a design director and educator working at the seam of enterprise software and applied AI. At JPMorgan Chase I lead design for Connected Services. At Stanford d.school I teach classes on designing org culture and designing human-AI teams.

I've also co-authored two books on team rituals published by Wiley, and write a weekly newsletter on designing with AI.

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Kursat Ozenc

Experience

2024 – Present

Executive Design Director

JPMorgan Chase

Spearheading UX for Enterprise Application Integrations, leading design strategy for AI-enabled financial products that help businesses streamline financial workflows.

2014 – Present

Lecturer

Stanford d.school

Instructed over 400 students in design thinking, creativity, and prototyping. Author of Rituals for Virtual Meetings and Rituals for Work (Wiley, 20K+ in sales).

2021 – 2024

VP of Design

JPMorgan Chase

Conducted in-depth interviews with 70+ startup founders to inform product strategy, directly influencing a $150M investment decision for a new digital banking platform.

2015 – 2021

Design Director

SAP Labs

Designed ML app for Fortune 500 client, enhancing inventory predictions by 30%. Developed human-centered design toolkit rolled out to 437K SAP customers globally.

2011 – 2015

Senior UX Designer

Autodesk

Owned data import workflows for Autodesk InfraWorks; co-developed notification architecture for the platform experience.

Education

Ph.D. in Interaction Design

Carnegie Mellon University

M.F.A. in Visual Communication Design

Sabanci University, Istanbul

B.S. in Industrial Product Design

Middle East Technical University, Ankara

Publications

2021 · Wiley

Rituals for Virtual Meetings

Practical insights and rituals for nurturing virtual team culture and energy. (Illustrated by the author.)

2019 · Wiley

Rituals for Work

50 team practices to improve team and organizational culture.